1.
Mafi Kermanshahi K. Providing a Model of the Relationship between Software, Hardware, and Organizational Factors in the Success of Implementing a Comprehensive Customer Relationship Management (CRM) System Using Fuzzy Mapping Function (FCM) Case Study: International Transpor. Int. J. Appl. Res. Manag. Econ. [Internet]. 2018 Sep. 28 [cited 2025 Oct. 17];1(3):64-76. Available from: https://dpublication.com/journal/IJARME/article/view/83